1. Standard Adventures
Cancellation Timeline:
• 3+ days before: 100% refund
• 48-72 hours: 50% refund
• Less than 24 hours: No refund

2. Custom & Premium Packages
• Non-refundable deposits
• Exceptions for DIY cancellations due to weather/safety
• Full credit issued for DIY-initiated cancellations

3. Rescheduling Terms
• One free reschedule per booking
• 72-hour advance notice required
• Subject to availability
• Additional changes incur fee

4. Weather-Related Cancellations
• Full credit for future booking
• Alternative date options provided
• Weather decisions at DIY’s discretion

5. No-Shows
• No refund provided
• No rescheduling option
• Booking considered forfeited